Gas Fireplace Repair, Maintenance & New Installations

Keep the Warmth Flowing with Expert Gas Fireplace Repair & Maintenance

 Our reviews speak for themselves.

City-Energy is GTA most reliable company for gas fireplace repair and maintenance


Gas fireplaces are often regarded as the ideal option for many homeowners who desire the aesthetic appeal and warm ambiance of a traditional wood fireplace, all while benefiting from minimal maintenance and no messy cleanup. By having a gas fireplace installed indoors, you can effortlessly elevate the comfort and inviting atmosphere of your living space, making it a wonderful addition to your home.

Our skilled technicians are TSSA-certified, ensuring safety and reliability in every service we provide. We offer quick, efficient, and affordable solutions for your needs. Whether it’s installing new fireplaces, repairing older models, or providing comprehensive gas fireplace maintenance services, we have you covered.


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Gas Fireplace Repair & Maintenance 3

Gas Fireplace Repair

City-Energy is most reliable company for gas fireplace repair and maintenance. Our reviews speak for themselves. Our technicians are TSSA-certified, fast and affordable. We install new fireplaces, repair old ones and have gas fireplace maintenance services available.

Gas fireplaces tend to be the best choice for most homeowners who want the look and feel of a wood fireplace, but with virtually no maintenance or cleanup. It’s easy to enhance the coziness and livability of your home by having one installed indoors.

Contact City Energy to schedule an appointment for fireplace service when you need help getting your unit back in working order. We service North York, Thornhill, Richmond Hill, Markham, Vaughan, Aurora, King City. and the surrounding Greater Toronto Areas in Ontario.

Experience enduring warmth and enchantment in every corner of your home. City Energy, your trusted partner in fireplace maintenance, offers a suite of specialized services to keep your gas fireplace functioning flawlessly—ensuring it remains the heart of your home’s comfort and cheer.


Call: (647) 830-0083

Gas Fireplace Installation


Searching for the perfect Gas fireplace that sparks joy in your home? Discover an array of stunning options with our expert guidance. Choose the one that warms you best, and we’ll handle every step of the seamless installation process. Time for an upgrade? Our team is at the ready to elevate your space by replacing the old with the new. No matter your Gas fireplace dreams, we’re here to ignite them with our expert, efficient service.

Opt for City Energy for your gas fireplace installation and bask in the warmth of a decade-long warranty covering both parts and labour, complete with yearly upkeep services. Revel in the lasting elegance and function of your stunning gas feature, secure in our unwavering commitment to excellence. With the Fireplace Experts, every installation is a promise – 100% satisfaction guaranteed. Should any aspect fall short of perfection, reach out; we’re here to make it right, swiftly and seamlessly.


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Gas fireplace installations
Gas Fireplace Maintenance & Safety Inspections

Gas Fireplace Maintenance & Safety Inspections

While a wood-burning unit requires no yearly inspections, you should have a professional inspect and maintain a gas-powered unit periodically. Preventative maintenance can save you money from costly repairs. Even more important is to ensure the safety of your home with a gas unit that’s burning efficiently.

Maintenance and inspections are an easy way to maximize the life of your unit and keep things in working order. Our maintenance and inspection service in Markham include the following:

  • Clean and inspect pilot lights and burners for efficiency or ignition delays.
  • Run tests to make sure that your safety shut-off is working.
  • Glass and gasket seal assessment and inspection.
  • Inspect and test the various functions and parts such as the on/off switch, remote, and thermostat.
  • We clean the burners, glass, mantle, control compartment and firebox.
  • Your unit undergoes a thorough inspection and is made code compliant.

Call City Energy for Fireplace repair, installation and services in North York, Thornhill, Richmond Hill, Markham, Vaughan, Aurora, King City. and the surrounding Greater Toronto Areas in Ontario.


Call: (647) 830-0083

Reach out to us to arrange an appointment for your fireplace service whenever you require assistance in restoring your unit to optimal working condition. We proudly offer our services to residents in Markham, Richmond Hill, Aurora, King City, Vaughan, Thornhill, Maple, and throughout all of North York.

Common problems you might be experiencing with your fireplace include:

  • The unit refuses to turn on
  • Gas smell or excessive odours coming from your unit.
  • Pilot light misfires and refuses to ignite
  • The pilot light continually goes out or never stays lit
  • Your unit becomes extremely hot
  • The fireplace flame comes on and goes off after a few seconds
  • The fireplace flame is lifting on the burner
  • White residue on fireplace glass
  • The fireplace fan stopped working
  • The burners are difficult to ignite
  • The flame is burning yellow
  • Soot is collecting on the glass and around the unit

Gas inserts serve as an exceptionally reliable and efficient heat source, and they can significantly improve the aesthetic appeal of a dull and uninspiring masonry fireplace.

Top HVAC Technicians in the Greater Toronto Area

We offer 24/7 Emergency Service to all our customers. Count on CITY ENERGY Experts for prompt and reliable service done right the first time! Our state-of-the-art diagnostic equipment ensures we quickly identify and fix your heating and air conditioning problems.

Contact CITY ENERGY Experts Today!

100% Customer Satisfcation Guaranteed!

client testimonials

What makes people trust you is the reviews of regular customers. No need to search for our customer’s reviews since we already gathered them here for you!

Gas Fireplace Maintenance & Safety Inspections

Our certified technicians can repair any brand and model

When you want the best gas fireplace repair near you our certified technicians will look at your unit. At City Energy, you’re guaranteed to get a TSSA-certified professional at your door. This means our staff is highly trained in all aspects of repair and can work with any and every model. Here are some of the most common brands we repair and maintain:

Fireplace Maintenance & Safety Inspections

Although wood-burning units do not necessitate annual inspections, it is essential to have a qualified professional examine and service a gas-powered unit on a regular basis. Preventative maintenance is a wise investment, as it can help you avoid expensive repairs down the line. More critically, it’s crucial to ensure the safety of your household by confirming that a gas unit operates efficiently and safely.

Maintenance and inspections are an easy way to maximize the life of your unit and keep things in working order. Our maintenance and inspection service in Markham include the following:

  • Clean and inspect pilot lights and burners for efficiency or ignition delays.
  • Run tests to make sure that your safety shut-off is working.
  • Glass and gasket seal assessment and inspection.
  • Inspect and test the various functions and parts such as the on/off switch, remote, and thermostat.
  • We clean the burners, glass, mantle, control compartment and firebox.
  • Your unit undergoes a thorough inspection and is made code compliant.

Frequently Asked Questions

Gas-powered units are quickly becoming the majority choice for fireplaces in Markham. There are a lot of questions about maintenance and care, and we welcome any questions you may have before you commit to maintenance or repair services. Here are a few questions we get asked on a regular basis:

Manufacturers will recommend that you have your unit inspected once a year to remain code compliant. While we agree with this in most cases, if you don’t use your fireplace regularly you can get away with doing an inspection every three years.

Yes, absolutely. Not only does it need to be inspected to ensure the safe burning of fuel but the unit itself needs to be cleaned regularly (including the gas logs). Regular maintenance of your gas fireplace will ensure safe and efficient burning as well as longer life

Absolutely. You can clean the glass, logs, igniter, and burners. When it comes to safety checks, however, that is the bonus of having your gas-powered unit inspected. Not everyone can effectively assess the functionality of the various components. That’s best left a professional.

Most gas fireplaces are expected to last at least 10 to 15 years but with the proper maintenance many owners can stretch out the life of their unit for much longer. The flipside is without the proper maintenance your fireplace may not last the 10-year mark.

Yes. Gas logs produce buildup that needs to be cleaned at least once a year. The build-up from a gas-powered unit isn’t the same as a wood-burning fireplace however there is a residue build-up that should be removed annually. Do not use cleaning products and wipe the log with a damp lint-free rag.

If your fireplace has been fully vented and has the proper safety glass installed and sealed there should be no limit on the time it can be left on. It’s advisable to check with the manufacturer if you plan on running your gas unit continuously.

The cost for a gas fireplace tune-up can change depending on the area you’re in, the size of your fireplace, the condition it’s in as well as whether you’re calling with an emergency. Most companies charge between $100-$250 but the price will vary based on these factors.

The most common problems that cause a gas fireplace to go out are the sensors that control the gas delivered to the pilot light (thermocouple) and the sensor that maintains the gas flow once the unit is on (thermopile). The problem is often solved by cleaning or replacing these components.

Fair Repair Charge

Become our customer, do not pay for the repair! One of city energy’s best features is that, if you charge for service and, if you ask us to repair your Gas Fireplace, you don’t have to pay for the repair! So, after detecting your issue, become our customer and there is no need for you to pay for repairs.

2-Year Labour

Our extensive 2-year labor warranty ensures coverage for all repairs and any defective part installations. No matter the issue that may occur within the first two years, you can have complete peace of mind knowing that we’ve got you fully protected.

Credit after the repair has failed

If a repair is unsuccessful within the warranty period, we will conduct a thorough review of the situation at no additional cost. Our TSSA-certified technicians meticulously assess the fireplace to diagnose the problem accurately. If we determine that the original repair was inadequate or if a component we installed was found to be defective, we will issue a credit towards the repairs required to restore your gas fireplace to working order.

25 years of experience

Repairing and installing HVAC systems depends highly on the time you have to spend on dealing with new cases and issues. With 25 years of experience, we exactly know what your systems need.